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Privacy Policy

Effective: September 11, 2026 Last updated: September 11, 2026

Plain-English summary. Vytier is a private family-organization app. We collect only what we need to run the app for you and the people you invite. We don't sell your data. We don't use it to train third-party generative AI models. You can export or delete your information at any time. Vytier is not a medical device and is not a covered entity or business associate under HIPAA.

1. Who this policy covers

This Privacy Policy explains how Vytier, Inc. ("Vytier," "we," "us," or "our") collects, uses, and shares information when you use the Vytier mobile app, website, and related features (together, the "Service"). It applies to account holders, invited members of a family circle, and visitors to our marketing website.

Vytier is a general-purpose consumer app for family coordination. It is not designed for, and should not be used as, an electronic health record or a HIPAA-regulated system. Please do not upload information you would not want shared with the members of your family circle.

2. Information we collect

Information you give us

  • Account details — name, email address, phone number (if you choose SMS-based sign-in or reminders), and a password or passkey.
  • Profile and circle information — the display name and role you choose in a family circle, and information you share about the person you're helping care for (for example, name, relationship, appointments, and notes).
  • Content — schedules, reminders, notes, checklists, messages, and any photos or files you add.
  • Support requests — anything you send us when you contact support or provide feedback.

Information we collect automatically

  • Device & app data — device type, operating system, app version, language, time zone, crash logs, and diagnostic events.
  • Usage data — which screens are used and how features are used in aggregate, so we can improve the app.
  • Approximate location — derived from your IP address for security and localization. We do not collect precise GPS location unless you explicitly enable a location-based feature.
  • Cookies and similar technologies — on our website only, for essential functionality and basic analytics. The mobile app uses secure device storage instead of cookies.

Information from others

  • If you sign in with a third-party provider (for example, Apple or Google), we receive basic profile information from that provider as you authorize.
  • If someone invites you to a family circle, we receive the invite details they enter (your name and email or phone).

3. How we use information

We use information to:

  • Provide, maintain, and improve the Service.
  • Send reminders and notifications you or your circle set up.
  • Keep the Service secure, prevent abuse, and enforce our Terms of Service.
  • Communicate with you about updates, security issues, and support.
  • Comply with legal obligations.

We do not sell your personal information, and we do not use it for cross-context behavioral advertising.

4. Family circles & visibility

Vytier is built around a family circle. Information you add is visible to other members of that circle based on the permissions set by the circle owner. Members with higher permissions can see more; members with limited permissions see only what the owner allows. If you leave a circle, content you posted remains with the circle owner unless you delete it before you leave.

You are responsible for who you invite into your circle and for what you choose to share about others.

5. When we share information

We share information only in these situations:

  • With members of your family circle, per the permissions in the app.
  • With service providers who help us run the Service — for example, cloud hosting, push notifications, email/SMS delivery, error monitoring, and analytics. They are bound by contract to protect your information and use it only for us.
  • For legal reasons — to comply with a valid legal process, protect the rights, property, or safety of Vytier, our users, or the public, or investigate suspected wrongdoing.
  • In a business transfer — if Vytier is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will notify you and honor the commitments in this Policy.

We do not sell personal information, and we do not share it with data brokers.

6. AI & automated features

The Service may include helpful automation — for example, summarizing a long note, suggesting a reminder, or organizing a to-do list. Where AI features are used:

  • We use trusted providers under strict contracts that prohibit them from using your data to train their own models.
  • We do not use Your Content to train third-party generative AI models.
  • Automated suggestions are a convenience only. Please review them before acting.
  • Vytier is not a medical device and does not provide medical advice, even when AI features are used.

7. Data retention

We keep account information for as long as your account is active. Content in a family circle is kept while the circle exists. When you delete your account, we delete or de-identify your personal information within 30 days, except where we must keep it longer to comply with law, resolve disputes, or enforce our agreements. Encrypted backups are purged on a rolling schedule.

8. Security

We use industry-standard measures to protect information, including:

  • Encryption in transit (TLS) and encryption at rest for stored data.
  • Role-based access controls for our team, with the principle of least privilege.
  • Authentication safeguards (passkeys and modern password hashing).
  • Continuous monitoring, logging, and periodic security reviews.

No system is perfectly secure. If we learn of a security incident that materially affects your information, we will notify you as required by law.

9. Your rights & choices

You can, from within the app or by emailing us:

  • Access the information we hold about you.
  • Correct information that is inaccurate or incomplete.
  • Export a copy of your data in a portable format.
  • Delete your content and your account.
  • Manage notifications and other communication preferences.
  • Withdraw consent to optional processing at any time.

To make a request, email privacy@vytier.com. We may need to verify your identity before acting on a request.

10. Children

Vytier is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided information to us, please contact us and we will delete it. Older minors (13–17) may only be invited into a family circle by a parent or guardian, and then only in a limited role.

11. International transfers

Vytier is based in the United States, and information we collect may be processed in the US and other countries where our service providers operate. Where required by law, we use appropriate safeguards — such as the European Commission's Standard Contractual Clauses or the UK Addendum — to protect information transferred internationally.

12. US state privacy rights (California, Virginia, Colorado, Connecticut, Utah, and others)

Depending on where you live, you may have specific rights, including the right to know, correct, delete, port, and appeal our decisions about your personal information, and the right to opt out of "sale" or "sharing" of personal information and of certain profiling. We do not sell personal information, and we do not share it for cross-context behavioral advertising. To exercise any right, email privacy@vytier.com. You may designate an authorized agent to submit a request on your behalf.

Sensitive information. Some information you add to Vytier — for example, health or medication notes — may be considered "sensitive" under state law. We use this information solely to provide the Service to you and your circle and do not use it to infer characteristics about you.

13. EEA & UK rights

If you are in the European Economic Area, the United Kingdom, or Switzerland, our legal bases for processing are: performance of a contract with you (to run the Service), our legitimate interests (to secure and improve the Service), your consent (where required), and compliance with legal obligations. You have the right to access, rectify, erase, restrict, port, and object to processing, and to lodge a complaint with your supervisory authority. Our EU/UK representative can be reached at privacy@vytier.com.

14. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you in the app or by email before the changes take effect. The "Last updated" date at the top of this page shows when the current version took effect.

15. Contact us

Questions or requests? Email privacy@vytier.com or write to Vytier, Inc., Minneapolis, Minnesota, USA. For general questions, hello@vytier.com.

Reminder. Vytier is a tool to help families stay organized. It is not a medical device, not a healthcare provider, and not a HIPAA-covered entity. In an emergency, always call your local emergency number.